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That’s why we’re doing everything we can to look after our residents and their loved ones. Customer Care Team Arranging care can be stressful, we’re here to help. Based in Leeds, our Customer Care Team provides free advice and support whenever you need it.
There's plenty to do in the secure surroundings of your private apartment and courtyard. We are non-denominational and welcome those who are 65 years and older. You’ll have everything you could dream of needing and people that care about you. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Prices will vary from home to home, depending on the level of elderly care required.
Types of Elderly Care*
We are dedicated to ensuring Fitzwilliam House is a fun and varied place to live, and go out of our way to bring engaging and varied activities and events to residents. Our Lifestyle Coordinator creates fantastic, personalised programmes of events and activities. We encourage residents to be as sociable as they wish to be with chatty communal lounges and an activities room, as well as quiet spaces and a mature garden to relax in.
With a rich local history we help our residents head out and see museums and places of interest to them. Our salon hairdresser can cut residents hair as well as offering the chance for you to pamper yourself and relax. Residents are supported to continue to enjoy their existing hobbies and are welcome to suggest something new they’d like to try. Inside Health Relevant health and wellbeing advice from our Bupa experts and influential guest speakers.
Care Quality Commission inspection rating
A busy schedule, including relaxing pet therapy, gentle armchair exercises and museum outings means that residents are never left feeling underwhelmed. Cambridge itself is a highly regarded place for the elderly, with the popular attractions of the Cambridge University Botanic Gardens and river punting being just a handful of the highlights. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.
We believe in compassionately serving all who enter our doors with individualized kindness and care, delivered in a spirit that sets us apart. We reviewed the information and data available to us about Cottenham Court Care Home on 8 December 2022. We have not found evidence that we need to reassess the rating at this stage. 38% of care seekers told us that having a hair & beauty salon was a key consideration to their selection process. Your personalized RSS Feed is below, copy the address to your RSS reader. "The staff are very caring and we are treated with dignity and respect."
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All of our meals are freshly cooked in our kitchens by a team of brilliant chefs who cater to specific dietary needs and cultural preferences, alongside residents’ favourite dishes. You can also visit our COVID-19 webpage to learn more about how the Excelcare family are keeping people happy, safe and entertained during these unprecedented times. Heathlands House care home, which opened in August 2021, offers a wide range of care for older people in luxurious... If you are looking for care homes in Cambridge, consider Arlington Manor Care Home. A modern, purpose-built care home, situated in the leafy village of Histon north of Cambridge, Etheldred House is a friendly,... Elizabeth Court is an alternative for people with early Alzheimer's disease and related dementia.
This is what makes our approach to caring completely person-centred. There were sufficient staff to keep people safe and meet their care and support needs. Staff worked well together in a mutually supportive way and communicated effectively, within the team and with external agencies. Training and supervision systems were in place to provide staff with the knowledge and skills they required to meet people’s needs effectively.
How we’re keeping our residents safe from coronavirus (COVID-
To share our knowledge with the wider community and friends and family of residents, we also run a dementia support group, a carers support group and a dementia café that is open to the public. Our team is dedicated to ensuring every person we support receives sensitive, compassionate, appropriate care to help live their lives as happily and comfortably as possible. We also have weekly religious services conducted by visiting church personnel, monthly music therapy, and regular pub lunches, garden centre visits and daytrips to Cambridge. We celebrate birthdays and special occasions with enthusiasm and style, with home-baked cakes, decorations and, of course, family and friends. From a lively book club, gardening and regular visits from local schools and other community groups, we make sure there is something for everyone to enjoy.
The CQC is the sector's official regulator and an executive non-departmental public body of the Department of Health and Social Care. Owned by family-run provider Excelcare, Fitzwilliam House is a peaceful, relaxing retreat, with open fields and beautiful countryside just moments away, whilst being close to local shops, doctors and library. This enables us to support independence, freedom of choice and create an environment where residents have an outstanding quality of life.
Please explore our website to learn more about our community, services, staff and residents. Our residents have priority access to all levels of care – all you need in one Community. – there are some services which we can’t rate, while some might be under appeal from the provider.
People’s individual risk assessments were reviewed and updated to take account of changes in their needs. Staff knew how to recognise and report any concerns to keep people safe from harm. There was evidence of that the service learnt from significant incidents and events.
All residents appreciate the key things like delicious meals and laundry services. With just 40 bedrooms over two floors, our bright and welcoming care home is small, friendly and accessible. Whilst the location of our home, with open fields and beautiful countryside nearby, is second-to-none, it is our amazing residents and kind and compassionate team, who really make our home outstanding. Due to the current COVID-19 pandemic, some features mentioned below may be limited, for example; visiting our care home, as well as some entertainment and events. For current details, please speak to our Home Manager using the details provided at the bottom of this page. At other times we offer an answer phone service so please leave a message and we'll call you back.
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